Help Desk

The Helpdesk Team is Here for You

After successful implementation of any of ComVida’s products, our Helpdesk Team is available to answer client questions.

We take pride in the dedication and professionalism of our Helpdesk staff, all of whom take part in continual training on new product functionality, business processes and technology upgrades.

Our customers tell us that the quality of our on-going support is a key area of strength for our business; we guide you through the learning curve as you master ComVida’s Products.

ComVida’s Helpdesk mandate is to be the central point of support when a client has a question related to the products, procedures or general company information.

[iconbox layout=”icon-left” title=”” icon_size= “30px” icon=”fa-phone”]604-540-4400 Ext. 0[/iconbox]
[iconbox layout=”icon-left” title=”” icon_size= “30px” icon=”fa-fax”]604-540-4020[/iconbox]
[iconbox layout=”icon-left” title=”” icon_size= “30px” icon=”fa-envelope”]helpdesk@comvida.com[/iconbox]

Toll free: 1 866 COMVIDA (266 8432)

Clients can submit a Software Performance Request Form  to provide product enhancement suggestions to our Development Team for consideration.

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We’re human…it just feels good when we have happy clients!

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Ellen Powell, Semiahmoo House Society, 200+ Employees

“Compared to our previous payroll provider our payroll costs are 53% less using ComVida.”
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Scott Bewley, Community Ventures Society, 90+ Employees

“Payroll used to take us 3 full days to complete and now only takes us 1 full day. Amazingly efficient.”
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Staf Peeters, Prince George Association for Community Living, 450+ Employees

“Payroll processing time has been reduced by 80%.

The system’s capability of keeping track of qualified and unqualified hours for the purpose of reduced Employment Insurance rates is saving us the wages and benefits equivalent to a Full Time employee.”
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George Hudson, Trimseal Plastics Ltd, 70+ Employees

“I would highly recommend ComVida software to anyone without hesitation – compared with what we were spending on our previous payroll provider, the money saved each year has been significant.”
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“Experience matters. Real-world, get-your-hands-dirty experience.”

Find out why we’re trusted by Businesses, Non-Profit Organizations & Government for over 28 years