Advance Notice of
Office Closure

Thu, Jul 01 - closed
Mon, Aug 02 - closed

ComVida Helpdesk

After successful implementation of any of ComVida's products, our Helpdesk Team is available to answer client questions.

We take pride in the dedication and professionalism of our Helpdesk staff, all of whom take part in continual training on new product functionality, business processes and technology upgrades.

Our customers tell us that the quality of our on-going support is a key area of strength for our business; we guide you through the learning curve as you master the ComVida's Products.

ComVida's Helpdesk mandate is to be the central point of support when a client has a question related to the products, procedures or general company information.

Phone: 604-540-4400 Extension 1
Fax: 604-540-4020
Email: helpdesk@comvida.com

Toll free: 1 866 COMVIDA (266 8432)

Clients can submit a Software Performance Request Form to provide product enhancement suggestions to our Development Team for consideration.

Policies and Procedures

Helpdesk Policies and Procedures

Software Performance Request Policies and Procedures

2009 Year End Procedures

2009 T4 and T4A Filing Procedures

New Fiscal Year for GL/AP

Product Downloads

The following link will take you to our product download form. After completing the form on-line and then electronically submitting it to us, we will provide you with a password, so you will be able to download the latest payroll release.

Note:
This update can be done any time after you have done Initialize Period for the last pay period ending in December 2009. Your Payroll must be updated to the new version prior to running your Calculate Period for the first pay period in 2010.

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